Customer Success Strategist with International Expertise
hace 1 semana
The Customer Success Strategist will be responsible for driving revenue growth and customer satisfaction by ensuring clients gain full benefits from Amadeus products. This role requires a deep understanding of the Amadeus portfolio and the hospitality industry.
Main Responsibilities- Cultivate relationships with stakeholders across assigned accounts to achieve retention goals
- Provide primary point of contact for optimization and usage of tools, improving communications and guiding client interactions
- Support customers' growth through product adoption and optimize use of products
- Identify risks and ensure renewal of assigned portfolio, contributing to Amadeus Hospitality revenue through upsell and cross-sell
- Strong understanding of Amadeus products and the hospitality industry
- Excellent communication and relationship-building skills
- Ability to identify opportunities for revenue growth and customer satisfaction improvement
- Competitive salary range: €45,000 - €65,000 per year
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
Amadeus is a leading provider of travel technology solutions, serving airlines, hotels, and other travel industry players. We are committed to helping our clients succeed in an ever-changing market.
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