Cybersecurity Success Strategist

hace 1 día


Madrid, Madrid, España Cyberbit Ltd A tiempo completo

At Cyberbit Ltd, we are seeking a highly skilled Cybersecurity Success Strategist to join our team in Europe and the Middle East. This is a fantastic opportunity for an experienced professional to make a significant impact in a fast-paced startup environment.

About the Role

We offer a competitive salary of $120,000 per year, depending on experience, as well as excellent benefits and opportunities for growth and development. As a Cybersecurity Success Strategist, you will play a critical role in maintaining and growing our customer base, working closely with regional sales managers and internal teams to achieve key objectives.

Key Responsibilities
  • Mastery of Cyberbit technologies and Customer Success playbooks within 1-3 months.
  • Conduct clear, crisp, and energetic product demonstrations that showcase the value of our product to customers and prospects.
  • Guide analysts through simulated live-fire attacks, adjusting the approach depending on the skill level of the trainees and customer objectives.
  • Understand the unique needs of each customer and help them succeed by providing detailed mapping of their training objectives to our content catalogue.
  • Track customer health by communicating with customers, analyzing usage data, and keeping all metrics updated in internal tools.
Requirements

To be successful in this role, you will need:

  • 3 years of experience in a SaaS-based cybersecurity or IT product customer success role and/or project management.
  • 2+ years of experience providing cybersecurity technical training.
  • Bachelor's, Master's, and/or PhD from a cybersecurity program – strong advantage.
  • Strong ability to plan, multi-task, and manage time effectively in a remote working environment; meticulous note-taking is a must.
  • Excellent written, verbal, and interpersonal communication skills in English; strong Excel and PowerPoint skills.
About Us

Cyberbit Ltd is the world's leading cyber-security training platform for cyber professionals. We were recently recognized as the leader product in the Forrester Wave report – Cyberbit. Our platform deploys real-world attacks using reverse-engineered malware onto a virtual corporate network, allowing users to defend against live attacks using commercial-grade security tools to effectively train cyber professionals and students in industry-standard detection, response, and attack mitigation techniques.



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