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Cloud Success Strategist

hace 2 meses

Madrid, Madrid, España Automat-It A tiempo completo

A career opportunity has arisen for a Cloud Success Strategist to join our team at Automat-it. As a Cloud Success Strategist, you will be responsible for managing a portfolio of strategic customers in EMEA, from onboarding to ensuring satisfaction while identifying business needs in the customer's AWS environment.

Key Responsibilities:

• Identify cost optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.

• Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.

• Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service.

• Act as the primary point of contact for assigned customer accounts, developing a deep understanding of their business needs and objectives, proactively engaging with them to understand their evolving needs, challenges, and goals.

Requirements:

• 3+ years of experience in Customer Success, Customer Engineering, or Account Management roles in a B2B SaaS company.

• 2+ years of experience in sales of complex public cloud like AWS/GCP/Azure.

• A proven, successful track record of generating revenue and closing business.

• Experience working with or at startups/ISV companies.

• In-depth experience with selling and supporting AWS services.

• Demonstrated ability to engage and influence C-level executives.

• Excellent written and verbal communication skills in English. Additional EU languages are an advantage.

• Excellent presentation and organizational skills.

• Ability to work in a fast-paced environment.

• Working experience with Salesforce or Hubspot - advantage.

• AWS cloud certified - advantage.

• Knowledge or experience in FinOps - advantage.

Automat-it is committed to fostering a workplace that promotes equal opportunities for all.