Customer Success Strategist

hace 8 horas


Madrid, Madrid, España UNIT4 NV A tiempo completo
Empower Customers and Drive Business Growth

We are a pioneering enterprise software company, dedicated to empowering people in service organizations with innovative solutions. Our ERP platform is designed to deliver a better experience for our customers and their people.

In this role, you will be the primary contact for customer success, responsible for driving solutions that result in better risk management and retention. You will work closely with account managers and customers to develop and manage a customer success plan, ensuring key programmatic milestones are met.

Your key objectives will include:

  • Building strong relationships with customers to maintain and expand their business with Unit4
  • Understanding customer goals and objectives, and developing plans to achieve them
  • Delivering added value services through our offerings to increase product value and adoption
  • Identifying and driving new sales opportunities in cooperation with sales colleagues

As a Customer Success Strategist, you will have the opportunity to participate in the development of our international leading software firm. You will enjoy an attractive salary, working in a challenging international environment with enthusiastic colleagues who like to learn from each other.

Award-winning career opportunities, earning potential, and market-leading benefits await you. On-going learning & development opportunities will help you grow professionally. You'll be part of a diverse and inclusive team that prioritizes results over time worked or location.

This role requires a passion for building customer relationships, adaptability, and technical literacy. You should have previous experience in a similar customer-centric role generating cloud software customer value. Excellent communication and relationship management skills are essential, as is your ability to lead through influence and trust.

Estimated salary: $90,000 - $120,000 per annum (dependent on location and experience).



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