Customer Experience Manager

hace 4 días


Barcelona, Barcelona, España Jordan Martorell S.L. A tiempo completo

About the Role

We are seeking a highly motivated and experienced Customer Experience Manager to join our team in Barcelona. As an Account Manager in Italian, you will be responsible for executing and achieving sales quotas and targets, focusing on SMB sales through outbound activities with a set of SMB customers.

Key Responsibilities:

  • Execute and achieve sales quota and targets
  • Focus on SMB sales, mainly outbound activities to a set of SMB customers
  • Build and maintain relationships with clients to increase revenue or growth numbers
  • Track, manage, and report ongoing activity relative to sales plans
  • Communicate client feedback to appropriate parties for follow-up and resolution

Requirements:

  • A proficient or bilingual level of Italian with an advanced English level
  • A solid sales background (outbound environment)
  • Achievement and goal-oriented, motivated, and self-starter
  • Strong communication and computer skills
  • Pipeline management and forecasting experience

Bonus Requirements:

  • Familiarity with the healthcare or medical devices sector, including understanding of key market players and compliance requirements
  • Understanding of data privacy regulations related to DPAs, ensuring compliance during client interactions

What We Offer:

  • A competitive salary of €35,000 - €45,000 per year, depending on experience
  • A full-time 39 hours/week indefinite contract
  • A great office location in Barcelona
  • Friends hunting referral bonus
  • Full paid training about the company and the project
  • Career development program and specialized courses

About Us:

We are a global technology and services leader that powers the brands of the future. We help well-known brands improve their businesses with technology and integrated solutions in over 70 countries. Our culture is built on game-changers who thrive in a dynamic environment and take ownership of their work.



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