Customer Experience Manager

About the Job:As a Customer Experience Manager at dynaTrace software GmbH, you will play a critical role in ensuring the long-term success of our customers. You will be responsible for managing customer relationships, identifying growth opportunities, and developing strategies to drive adoption of our products.Responsibilities:Manage a portfolio of...

Job Overview: Hewlett-Packard is seeking an experienced Customer Experience and User Experience Manager to join our team in Sant Cugat del Valles, Barcelona, Spain. As a key member of our Sales and Services Entity, you will be responsible for leading CX and UX projects from initiation to completion, ensuring alignment with strategic business objectives.

Job DescriptionWe are seeking a seasoned Senior Customer Experience Manager to lead our customer support team in Madrid or Barcelona. This is an exciting opportunity for a motivated individual with excellent leadership skills to join our dynamic team at MSX International.About the RoleLead and motivate a team of customer support agents, ensuring they meet...

Landbot Io is a leading no-code chatbot builder that empowers businesses to convert leads, capture data, and personalize customer journeys in real-time. Our platform is trusted by thousands of companies worldwide.We are seeking a highly skilled Customer Success Manager (English - Spanish) to join our Success team at Landbot Io. The ideal candidate will be...

**About the Role**At TTEC, we're looking for a talented Customer Experience Manager to lead our team in Athens, Greece. As a bilingual leader (Croatian-English), you'll be responsible for motivating your team to meet performance goals, resolving customer escalations, and ensuring quality experiences.**Key Responsibilities:**Coach associates to achieve...

We are seeking an experienced and highly skilled Senior Customer Experience Manager to join our Communications team in Barcelona. As a key member of the team, you will be responsible for managing sensitive customer complaints and ensuring excellent service to our highly valued customers.Job Description:The role involves:Managing VIP and sensitive customer...

Front Desk Supervisor Position at AIRE Ancient Baths CopenhagenWe are seeking a skilled Front Desk Supervisor to join our team in Copenhagen. In this role, you will be responsible for supporting the Front Desk Manager and ensuring a high level of customer satisfaction.Salary: DKK 45,000 - 60,000 per month (dependent on experience)Key Responsibilities:Client...

About UsWith over 5,000 employees based in more than 80 countries across the globe, our teams provide industry-leading expertise that spans multiple sectors.The OpportunityWe are looking for a Senior Customer Experience Manager to lead our customer service team in Madrid or Barcelona. The ideal candidate will have excellent leadership skills, a strong...

**About the Role**Are you a natural leader with a passion for delivering exceptional customer experiences? Do you have what it takes to motivate and inspire your team to achieve outstanding results?As a Bilingual Team Lead, you will be responsible for leading a team of customer service representatives in Athens, Greece. You will work closely with the...

About TDCXTDCX is an award-winning and fast-growing BPO company that enables world-leading brands to acquire new customers, build customer loyalty, and protect their online communities. Our transformative digital CX solutions are powered by technology, human intelligence, and a global footprint.Our MissionWe strive to deliver exceptional customer experiences...

**About Us**Lastminute Group is a leading travel company that aims to enrich the lives of travellers by providing a seamless and inspiring experience. Our mission is to become the most relevant and inspiring travel company in Europe, reaching millions of customers through our well-known brands.**Job Overview**We are seeking an E-commerce Product Manager who...

At Qonto, our mission is to make day-to-day banking easier for SMEs and freelancers. We offer an online business account that combines invoicing, bookkeeping, and spend management tools. Our innovative product, coupled with 24/7 customer support and transparent pricing, has made us the leader in our market.We're a rapidly growing company, founded by...

Unlock Your Potential at TDCXTDCX, an award-winning and fast-growing BPO company, invites applications for the role of Quality Assurance Manager. As a leading provider of customer experience solutions, we offer a dynamic and rewarding career path for those who aspire to excel in their profession.About the Role:We are seeking an experienced Quality Assurance...

About Storio GroupJob DescriptionWe are seeking a highly experienced Customer Experience Operations Manager to join our team in Barcelona or Amsterdam. As a key member of our CRM operations team, you will be responsible for driving repeat and customer lifetime value for our 7+ million customers across Europe.ResponsibilitiesLead a team of 6 passionate CRM...

About the RoleWe are seeking a highly skilled and experienced Global VIP Customer Experience Manager to join our team at Edreams Odigeo. As a key member of our Communications department, you will be responsible for managing sensitive customer complaints and ensuring excellent service to our valued customers.Job Summary:Manage VIP and sensitive customer...

Job Summary: We are seeking a highly motivated Customer Experience Specialist to join our team at JTI. In this role, you will be responsible for delivering exceptional customer service and driving process excellence.About the Role: As a Customer Experience Specialist, you will support and coordinate with the Consumer Care Manager to develop and execute...

Unlock your potential with TTEC, a pioneer in customer experience solutions. As a Quality Assurance Specialist in Athens, Greece, you'll play a vital role in enhancing customer satisfaction and driving business success.About the RoleWe're seeking an experienced professional to evaluate and analyze customer interactions, identifying areas for improvement and...

About the RoleWe are seeking an experienced Customer Support Manager to lead our client's customer support operations in Barcelona. In this role, you will be responsible for managing a team of customer support specialists to ensure exceptional service delivery and maximize customer satisfaction.ResponsibilitiesDevelop and implement effective customer support...

Job DescriptionAs a Quality Assurance Specialist at TTEC, you'll play a vital role in enhancing customer experience and satisfaction scores. You'll work closely with the Quality Assurance Manager to evaluate and analyze customer interactions, ensuring that employees provide accurate and informative responses. Your attention to detail will help identify areas...

About the RoleWe are seeking a highly skilled Customer Experience Quality Assurance Manager to join our team in Barcelona. As a key member of our Customer Service department, you will be responsible for defining, developing, and maintaining a quality program that ensures compliance with various global standards.Key Responsibilities and Tasks:Quality...