Customer Experience Leader

About the CompanyMerkle is a dynamic, subscription-based start-up aiming for rapid global expansion and digital maturity. As part of our commitment to delivering exceptional customer experiences, we are looking for a Customer Experience Transformation Leader to build, launch, and scale a world-class customer support function.

We're a global technology company driving innovation and progress. Our team culture is centered around empowering our employees to build breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that values flexibility, diversity, and future-focused work.Our Private Cloud Customer Centre has a clear...

At the Healthcare Businesswomen's Association, we are seeking an exceptional Customer Experience and Digital Transformation Leader to join our team in Barcelona. As a key member of our Business Excellence and Engagement leadership team, you will play a pivotal role in driving business performance and customer experience strategies across all units within our...

Job SummaryWe are seeking an experienced Sales Team Leader to join our team at Teleperformance Spain. As a key member of our leadership team, you will be responsible for driving sales growth and achieving business targets.About the RoleThe ideal candidate will have a proven track record in sales management, with experience in leading high-performing teams...

We are seeking a Customer Service Expert for our Rotterdam office, where you will be part of a fast-growing international organization. As a Customer Service Representative, you will play a crucial role in ensuring the CS team solves 95% of customer issues.The ideal candidate is a fluent Dutch speaker with affinity for health and nutritional supplements. You...

About Dow JonesDow Jones is a leading global provider of news and business information, delivering unparalleled intelligence to the world's top businesses.Company OverviewWith a rich history dating back to 1882, Dow Jones has evolved into a modern gateway to intelligence, offering innovative technology, advanced data feeds, integrated solutions, expert...

Job DescriptionAs a Customer Care Agent at Abroad Experience, you will be the primary point of contact for European customers, providing exceptional service and support. Your responsibilities will include:Handling incoming communications, including calls, emails, and web2case submissionsProviding pre-sales advice, quotations, and order status...

We are seeking a highly skilled and experienced Customer Service Leader to oversee and inspire a workforce with direct service teams in Spain. This individual will be responsible for leading a team of Customer Service Engineers and will have a direct impact on the success of our customers.The ideal candidate will have a degree in Biomedical Engineering or...

Transform Complex Data into Actionable InsightsWe are seeking a skilled Customer Experience Researcher to join our team at Qlik. As a Customer Experience Researcher, you will be responsible for planning, executing, and following up on research around how our customers use and want to use our products from a usability and experience point of view.Key...

Customer Experience Program Manager RoleYou will be responsible for coordinating and overseeing the different projects and programs running in our Customer Experience & Insights Organization. The focus on our main projects is to provide a delightful customer experience and requires high cross-collaboration with other team members from Marketing, Product,...

About the RoleWe are seeking a talented Customer Experience Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients via various channels, including phone, email, and chat.Key Responsibilities:Take incoming customer calls and resolve user demands in a timely and professional manner.Log call...

Teleperformance: A Leader in Customer Experience ManagementWe are seeking a highly skilled Customer Experience Representative to join our team at Teleperformance Spain. With over 4,700 employees across 10 sites, we are a certified Great Place to Work and Top Employer.Your responsibilities will include:Verification Operations: Process licence, insurance, and...

Job Title: Customer Service RepresentativeAbout the Role:Our client is the worldwide market leader in a fast-growing niche: producing and supplying nutritional supplements. They are looking for a Customer Service Representative for the Dutch market in Rotterdam.Responsibilities:• Ensure the CS team solves 95% of the customer issues.• Meet the operational...

We are seeking a highly skilled and experienced leader to oversee and inspire our workforce in Spain. This individual will be responsible for leading a team of professionals and have a direct impact on the success of our customers. The ideal candidate will have excellent technical knowledge, a high level of customer orientation, and strong service mentality,...

EF Education First is seeking an enthusiastic Customer Service Agent to join our team in Barcelona. As a key member of our Customer Success Team, you will be responsible for delivering exceptional customer experiences and ensuring our customers engage and learn within our EF English Live platform.About the RoleYou will be responsible for booking and running...

Customer Experience Researcher RoleThe Customer Experience Management team at Qliktech is a cornerstone to ensure our organization understands user needs and manages a set of different journeys and experiences that result in highly successful and loyal customers, while driving technology adoption and secure a successful renewal.You will be responsible for...

About UsAt Choco, we're revolutionizing the food industry by making it more sustainable and efficient. Our mission is to connect the global food system, and we're seeking talented individuals to join our team.We believe in the power of collaboration and innovation, which is why we've assembled a diverse team of experts from around the world. With offices in...

CXO Site Lead Job SummaryAs a CXO Site Lead at Amazon, you will be the face of our company and contribute to our vibrant culture based on customer obsession, trust, respect, integrity, continuous learning, and fun. You will assist with customer service operations and floor leader responsibilities, interacting with customers by effectively using customer...

Teleperformance is a global leader in customer experience management and contact centre business process outsourcing......This role offers an exciting opportunity for growth and development within the world's largest provider of contact center services.

At Plp Group, we are dedicated to simplifying life for our clients. As a leading provider of customer and employee engagement solutions, business process outsourcing, and on-demand services, we have established ourselves as a trusted partner in multiple countries and industries around the world.About UsFounded in South Africa in 1992, Plp Group has grown...