Renewal Specialist
hace 1 mes
About the Job:
We are seeking a skilled Client Renewal Specialist to join our team in Norway. As a Client Renewal Specialist, you will be responsible for maintaining and renewing relationships with our existing clients in the Norwegian market.
Key Responsibilities:
- Act as primary point of contact for clients during the renewals process, building trust and setting the foundation for a long-term relationship.
- Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria.
- Engage with small and medium businesses across industries, company sizes, and types to determine their needs and identify upsell/cross-sell opportunities.
- Understand clients' current license position at the company, leading with our company's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed.
- Support renewal process by engaging & coordinating multiple stakeholders (PCM, TCM, CE) aligned to client needs, ensuring renewal closes on time.
Requirements:
- Fluent Norwegian and English language skills, with a native level in Norwegian.
- Minimum 2-3 years sales experience with a proven track record of success.
- Working experience selling Azure, Office 365, Dynamics 365 or similar solutions preferred.
- Sales/customer service relationship background, telephone experience preferred.
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