Norwegian Client Renewal Specialist
hace 4 días
About Amoura Development Company, Inc.
">We are a global provider who designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our company is an end-to-end provider across all B2C and B2B customer journeys.
">The Job
>We are looking for a Norwegian-speaking Client Renewal Specialist to join our team in Malaga, Spain. As a client renewal specialist, you will be handling and maintaining relationships with the client's existing customers, in order to ensure renewal of their contract.
>Your daily work will include tasks like these:
>- >
- Act as primary point of contact for the customer during the renewals process, building trust & setting the foundation for a long-term relationship.>
- Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline).>
- Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross-sell opportunities.>
- Understand customers' current license position at the company, leading with the company's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed.>
- Support renewal process by engaging & coordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time.>
- Be able to address competitive offerings and solutions in the context of customer needs and experiences.>
- Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to and manage customers.
Your Qualifications
>To be successful in this role, you should have:
>- >
- A minimum of 2-3 years sales experience with a proven track record of success.>
- Working experience selling Azure, Office 365, Dynamics 365 or similar solutions preferred.>
- Sales/customer service relationship background, telephone experience preferred.>
- You have a good understanding and level of computer handling skills.
What We Offer
>We offer a competitive salary of €40,000 - €60,000 per year, depending on your experience, plus a relocation package (flight and accommodation), health insurance, performance bonuses, discount on gym and language courses, 2-3 weeks of paid training, and a healthy work-life balance with weekends off.
>About Malaga
>Malaga is a vibrant city that offers an exciting and lively nightlife, trendy bars, and a bustling music scene. The city has something for everyone, and we encourage you to explore its rich culture and history.
>Relocation Package
>We provide a relocation package that includes flight and accommodation to help you settle in Malaga.
>Health Insurance
>We offer comprehensive health insurance to cover you and your family.
>Performance Bonuses
>You will be eligible for performance bonuses based on your individual and team performance.
>Discount on Gym and Language Courses
>We offer a discount on gym memberships and language courses to help you stay fit and improve your language skills.
>2-3 Weeks of Paid Training
>You will receive 2-3 weeks of paid training to help you get familiar with our products and services.
>Healthy Work-Life Balance
>We believe in maintaining a healthy work-life balance, so we offer weekends off and flexible working hours.
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