Norwegian Client Renewal Specialist

hace 4 días


Málaga, Málaga, España Amoura Development Company, Inc. A tiempo completo

About Amoura Development Company, Inc.

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We are a global provider who designs, delivers, and optimizes unforgettable human experiences for today's digital world. Our company is an end-to-end provider across all B2C and B2B customer journeys.

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The Job

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We are looking for a Norwegian-speaking Client Renewal Specialist to join our team in Malaga, Spain. As a client renewal specialist, you will be handling and maintaining relationships with the client's existing customers, in order to ensure renewal of their contract.

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Your daily work will include tasks like these:

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  • >
  • Act as primary point of contact for the customer during the renewals process, building trust & setting the foundation for a long-term relationship.>
  • Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline).>
  • Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross-sell opportunities.>
  • Understand customers' current license position at the company, leading with the company's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed.>
  • Support renewal process by engaging & coordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time.>
  • Be able to address competitive offerings and solutions in the context of customer needs and experiences.>
  • Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to and manage customers.
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Your Qualifications

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To be successful in this role, you should have:

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  • >
  • A minimum of 2-3 years sales experience with a proven track record of success.>
  • Working experience selling Azure, Office 365, Dynamics 365 or similar solutions preferred.>
  • Sales/customer service relationship background, telephone experience preferred.>
  • You have a good understanding and level of computer handling skills.
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What We Offer

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We offer a competitive salary of €40,000 - €60,000 per year, depending on your experience, plus a relocation package (flight and accommodation), health insurance, performance bonuses, discount on gym and language courses, 2-3 weeks of paid training, and a healthy work-life balance with weekends off.

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About Malaga

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Malaga is a vibrant city that offers an exciting and lively nightlife, trendy bars, and a bustling music scene. The city has something for everyone, and we encourage you to explore its rich culture and history.

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Relocation Package

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We provide a relocation package that includes flight and accommodation to help you settle in Malaga.

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Health Insurance

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We offer comprehensive health insurance to cover you and your family.

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Performance Bonuses

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You will be eligible for performance bonuses based on your individual and team performance.

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Discount on Gym and Language Courses

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We offer a discount on gym memberships and language courses to help you stay fit and improve your language skills.

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2-3 Weeks of Paid Training

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You will receive 2-3 weeks of paid training to help you get familiar with our products and services.

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Healthy Work-Life Balance

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We believe in maintaining a healthy work-life balance, so we offer weekends off and flexible working hours.


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