Hub Delivery Account Manager
hace 4 semanas
About the Role
We are seeking a skilled Hub Delivery Account Manager to join our team at Engineeringuk in Spain. As a key member of our operations team, you will be responsible for managing local stores, building relationships with stakeholders, and improving delivery experiences for Amazon customers.
Key Responsibilities
- Store Management: Recruit and onboard new stores, providing lifecycle management and operational support to ensure seamless integration into our network.
- Relationship Building: Develop strong relationships with hub store owners and community leaders, fostering collaboration and trust to drive business growth.
- Performance Monitoring: Analyze metrics to identify areas for improvement, implement solutions, and lead meetings to address any challenges that arise.
- Communication: Effectively communicate daily performance metrics and manage escalations to ensure timely resolution.
- Collaboration: Work closely with Operations and CO teams to align on strategies and objectives.
- Travel: Regularly visit hub stores and delivery stations (regional level) to provide hands-on support and guidance.
Requirements
- Education: Bachelor's degree in a relevant field.
- Experience: Proven experience in logistics, data analysis, and MS Office suite, with advanced proficiency in written and verbal Spanish and English.
- Skillset: Strong communication and stakeholder management skills, ability to work independently, meet deadlines, and connect with partners.
Preferred Qualifications
- Relevant experience in managing people and identifying problems.
Benefits
We offer a competitive salary and benefits package, including a base salary of approximately €50,000 - €60,000 per annum, depending on experience, plus additional benefits such as bonuses, training opportunities, and career development programs.
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