Senior Cloud Engineer for Modern Workplace Infrastructure
hace 7 días
Engineeringuk seeks an experienced Senior Cloud Engineer to design and implement modern workplace infrastructures. This role requires a passion for technology and a proactive approach to learning and knowledge sharing.
About EngineeringukAs the leading global provider of digital, cloud, AI, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem, we offer unparalleled opportunities for growth and development.
Job SummaryWe are seeking a highly skilled Senior Cloud Engineer to join our team. The ideal candidate will have expertise in designing and implementing modern workplace infrastructures using Configuration Manager, GPOs, Intune, O365/W365, Active Directory, and Windows.
Responsibilities- Quick evaluation of support requests to assist customers firsthand without the need for a case to be created.
- Being available to receive calls and/or emails to open support cases in MS Services Hub.
- Follow up on existing cases (communication with Incident Manager or the engineers directly).
- Translation services when a Spanish-speaking engineer is not available/not assigned and the customer asks for assistance during meetings/support calls.
- Creating a monthly report for CSAM regarding all the cases in Service Hub.
- Knowledge of Configuration Manager (task sequences, application deployment, OS deployments, Server Maintenance, Client Installation, etc.)
- Knowledge of GPOs (settings, templates, default policies, etc.)
- Basic Intune knowledge (Customer creates tickets for Intune separately via Intune portal; we need to ascertain when support is related to Intune to inform them about this.)
- Basic O365/W365 knowledge (Customer creates tickets for 365 separately via 365 portal; we need to ascertain when support is related to 365 to inform them about this.)
- Active Directory and Windows knowledge (BSODs, login issues, Cumulative updates issues, OS updates, Language issues, etc.)
- Proficiency in English and Spanish for effective work in an international context.
As a Senior Cloud Engineer at Engineeringuk, you can expect:
- A competitive salary range of $90,000 - $120,000 per year.
- Exceptional development and training opportunities (minimum 80 hours per year for training and paid certifications).
- Real-time access to technical and skilled resources globally.
- A dedicated career advisor to encourage your growth.
- Engaged and helpful coworkers genuinely interested in you.
If you are passionate about designing modern and robust infrastructures and possess excellent communication skills, please submit your application. We look forward to hearing from you
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