Service Parts Lifecycle Manager

hace 6 días


Alicante, Alicante, España Sonova A tiempo completo

Service Parts Lifecycle Management

As a Manager Product Service Data, you will be responsible for the development and implementation of strategic service parts lifecycle management processes.

Your Key Responsibilities

  • Collaborate with service process managers to ensure accurate information entry into the ERP system.
  • Coordinate the release of service parts with service process managers and other departments.
  • Liaise with master data teams to ensure on-time delivery of service parts for product validation and launch.
  • Develop and implement processes for the "End of Service" phase, including forecasting remaining service volumes and managing inventory changes.
  • Provide guidance on replacement strategies after product changes or post-launch engineering projects.
  • Enhance service parts management practices, including lot sizes and packaging, and confirm local change requests.
  • Keep all relevant documentation current and accessible to support transparency and efficiency in service parts management.

Your Profile

  • Bachelor's degree or equivalent in a technical field, demonstrating a strong foundation in engineering or a related discipline.
  • Strong technical understanding and ability to quickly grasp complex concepts related to service parts management.
  • Interest in working with ERP systems like SAP, with a willingness to learn and adapt to new tools and technologies.
  • Excellent communication skills, both written and oral, with the ability to convey complex topics to diverse audiences.
  • Proven collaboration skills, capable of working effectively with teams across different departments and geographical locations.
  • Strong interest in data analysis and the ability to derive actionable insights from data to drive process improvements.

Our Offer

We offer a new challenge with interesting tasks and a supportive corporate culture, flat hierarchies, and opportunities for further training and development.

Pascal Spycher, Talent Acquisition Manager, is looking forward to receiving your complete application via our online job application platform.



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