Salesforce Technical Lead
hace 1 mes
Omega CRM, a leading provider of Customer Experience services, is seeking a seasoned Salesforce Technical Lead to drive business transformation for our clients. With over 20 years of experience in technology-driven marketing and customer relationship management, we're committed to delivering innovative solutions that exceed expectations.
Main Responsibilities:
- Collaborate with sales and functional teams to provide technical support and guidance on solution design, estimation, and assumptions
- Lead technical efforts on projects, ensuring comprehensive knowledge of the Salesforce platform and identifying optimal solutions to meet project requirements
- Detect and mitigate technical risks, ensuring project profitability and smooth progress
- Ensure scope, schedule, and cost adherence, proactively alerting deviations to the Project Manager/Delivery Manager
- Foster technical excellence, supervising effort estimations and collaborating on project demos
- Deliver high-quality technical documentation and participate in team development and training
Requirements:
- At least 3 years of experience in full-lifecycle Salesforce.com implementations
- Proficiency in Sales Cloud, Service Cloud, Marketing Cloud, and agile methodologies
- Excellent English language skills
About Omega CRM:
We accelerate business experiences (BX) for our customers through 360-degree solutions, combining technology and data to deliver Customer #OmnichannelExperiences in fields like #CustomerServices, #eCommerce, #Analytics, or #Marketing.
What We Offer:
- Permanent contract with flexible scheduling
- Certifications plan and professional development opportunities
- Home office flexibility and competitive compensation package including health insurance and public transportation benefits
Estimated Salary Range: $120,000 - $160,000 per year, based on industry standards and location.
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