Data Service Process Manager

hace 3 días


Alicante, Alicante, España Sonova Group A tiempo completo

Company Overview: At Sonova, we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.

Estimated Salary: €55,000 - €65,000 per annum

Job Description: We are looking for a Data Service Process Manager in Alicante, the largest service center in Europe. As part of our Global Service Team, you will be responsible for managing and optimizing the service parts' lifecycle. This multi-faceted role combines material planning, process optimization, master data management, and the underlying logic, all while collaborating across operations and marketing functions.

Key Responsibilities:

  • Manage and optimize service parts' lifecycle
  • Collaborate with cross-functional teams to improve service performance
  • Develop and implement process improvements
  • Ensure compliance with regulatory requirements

Requirements:

  • Bachelor's degree in Business Administration, Operations Management, or related field
  • Minimum 3 years of experience in process management or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment

About Us: Sonova is a leading provider of hearing care solutions. We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best. If you want the freedom to explore, opportunities to grow, and make positive change on people's lives through your work, this is the place for you.



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