Customer Support Specialist for Vehicle Technology
hace 4 días
We are seeking an experienced customer support agent to join our team at the Bosch Group, specializing in vehicle technology.
About the Role:
- Provide exceptional support to customers on various vehicle-related topics, including product portfolio, technical issues, and IoT technology usage.
- Communicate effectively with clients through multiple channels, ensuring timely and professional responses to their inquiries.
- Utilize strong problem-solving skills to resolve customer queries and address concerns in a courteous and empathetic manner.
- Collaborate with colleagues to achieve excellent customer service standards and contribute to the success of our project.
Key Qualifications:
- Previous experience in customer-facing roles, preferably in a technical environment.
- Excellent communication and interpersonal skills, with the ability to work in a dynamic team.
- C2 level in Danish, with fluency in English.
- Tech-savviness and analytical thinking.
What We Offer:
- A comprehensive training program to equip you with the necessary skills and knowledge for this role.
- Development opportunities for growth and progression within the company.
- Exclusive discounts on home appliances, power tools, and other products.
- Financial relocation support for eligible candidates.
- An opportunity to work abroad within the EU for up to 15 days per year.
Salary and Benefits:
The estimated annual salary is €22,469.53 gross. In addition to your base salary, you will also receive a range of benefits, including financial relocation support, exclusive discounts, and more.
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