Technology and Vehicle Support Specialist
hace 2 días
**Company Overview**
Bosch Service Solutions is a leading global motor company that offers innovative solutions for the automotive industry.
We are seeking a skilled Technology and Vehicle Support Specialist to join our dynamic team.
About the Role:
This position involves providing exceptional customer support to clients who drive automobiles, motorbikes, or use power equipment.
You will be responsible for resolving technical issues, answering product-related questions, and assisting with complaints in a professional and timely manner.
The role requires excellent communication skills, both written and verbal, as well as strong problem-solving abilities and empathy.
Main Responsibilities:
- Manage incoming contacts such as phone calls, emails, and letters from customers
- Provide information about products, resolve client queries, and explain company policies
- Serve as a brand ambassador and provide outstanding service to clients
Requirements:
- Previous customer service experience is desirable but not essential
- Strong problem-solving skills and ability to handle customer queries with empathy
- Positive attitude and willingness to learn
- Tech savvy and analytical
What We Offer:
- Comprehensive Training: As a member of our team, you'll receive extensive training to equip you with the skills and knowledge needed to excel in your role
- Development Opportunities: Unlock your potential with diverse horizontal development paths
- Competitive Salary: 22,469.53 € gross per year
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