Sales Operations Support Specialist

hace 1 mes


Barcelona, Barcelona, España Colt Technology Services A tiempo completo
Job Title: Sales Operations Support Specialist

 

We are seeking a detail-oriented and analytical Sales Operations Support Specialist to join our team on a 6-month fixed-term basis. In this pivotal role, you will work closely with the Chief Commercial Officer (CCO) and the Commercial Leadership Team (LT) to drive sales performance and operational excellence.

About Colt Technology Services

 

Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia, and North America's largest business hubs. With a global reach but a deep local presence, we are big enough to deliver and small enough to care.

Job Description:
  • Conduct in-depth data analysis to identify trends, customer behavior, and opportunities for improvement.
  • Use these insights to enhance sales performance and optimize sales processes to ensure they are effective and aligned with business goals.
  • Leverage data-driven insights to develop and refine tools, reports, and dashboards that deliver critical metrics and improve operational efficiency.
  • Create and deliver sales reports and insights to various stakeholders, including the Sales team and Senior Leadership.
  • Partner with Core Sales and Sales Solutions teams to ensure they understand and effectively utilize tools, practices, and processes to achieve their targets.
Requirements:
  • Proven experience in a role involving customer interaction and support.
  • Strong written and verbal communication abilities, with the capacity to influence stakeholders at all levels.
  • A passion for delivering high-quality service and the ability to adapt to evolving customer needs.
  • A role model who embodies our values and culture.
  • Bachelor's or Master's degree in Business Administration, Marketing, or a related field.
What We Offer:
  • Competitive salary: $80,000 - $110,000 per annum.
  • A range of benefits and local rewards packages, including flexible working and hybrid setup, private medical insurance, lunch vouchers, two days annually to spend on volunteering opportunities, access to a virtual business school for ongoing learning, and business mentoring.


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