Vehicle Support Specialist
hace 2 semanas
We are a Bosch company that provides services and complex technology-driven solutions in the area of Business Process Outsourcing, making us unique in the Bosch world. We work with leading companies from various sectors across the globe as well as other Bosch units.
**Job Description:**
We are seeking a Vehicle Support Specialist to join our dynamic team. As a key member, you will be responsible for providing exceptional customer service and support to clients. Your primary functions will include managing incoming contacts, providing information about products, resolving client queries, and explaining company policies. You will also serve as a brand ambassador, representing our values and commitment to exceptional service.
**Key Responsibilities:**
- Manage incoming contacts such as phone calls, emails, and letters from customers, ensuring that their inquiries and concerns are addressed in a timely manner.
- Provide accurate and detailed information about our products, addressing any questions or concerns that customers may have, and explaining company policies in a clear and helpful manner.
- Serve as a brand ambassador and provide outstanding service to clients, building rapport with them and ensuring that their needs are met with professionalism and care.
We offer an estimated salary of $60,000 per year, depending on location and experience. In addition, we provide a 2-3 week training program to ensure you become an expert in vehicles, customer support, and internal procedures. If you are passionate about technology and cars, and have excellent communication skills, we encourage you to apply for this exciting opportunity.
**About Us:**
We are part of the Robert Bosch Group, one of the world's leading technology and service enterprises. Our focus is on creating innovative solutions that improve people's lives. Join us and be a part of our mission to make a difference.
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