International Customer Experience Advisor
hace 3 semanas
Your responsibilities and impact as an International Customer Experience Advisor will be multifaceted.
Key Responsibilities:- Booking insurance meetings on behalf of German insurers
- First contact with potential customers to identify their needs and schedule meetings directly into the insurer's calendar
- Orienting clients towards the benefits of meeting with insurers, utilizing strong arguments to facilitate productive interactions
- Elevating customer satisfaction through effective issue resolution and proactive support
- Collaborating with colleagues to achieve team goals and participate in regular team meetings
You'll need:
Requirements:- A native level of German and an advanced level of English (C1 level)
- Previous experience in Customer Service roles
- Living in Portugal and holding a valid work permit
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced environment
- Passion for intercultural communication and expatriate lifestyles
We offer:
Perks:- A full-time permanent contract with 39 hours per week, Monday to Sunday
- Competitive salary and bonus structure
- The opportunity to join an international company with a global presence
- An open-minded and employee-oriented working environment
- Career development opportunities
About Blu Selection:
Blu Selection is a leading international customer experience solution provider with over 75,000 multilingual employees across 50 countries. Founded by two French entrepreneurs in 2000, we're committed to delivering exceptional services to our clients.
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