Customer Care Specialist With Dutch Language Expert
hace 2 días
Company Overview: Wibit Consulting & Services (Wibitcs) is a leading provider of innovative solutions, seeking experienced professionals to join our dynamic team. We are working with a BPO partner to find the right candidate for this position.
Job Title: Customer Care Specialist With Dutch Language Expert
Salary: The estimated salary for this position is $45,000 - $60,000 per annum, depending on experience and qualifications.
Job Description:
- We are looking for a highly skilled Customer Care Specialist with excellent Dutch language skills to work remotely in Croatia.
- The successful candidate will review incoming invoices and payment reminders from clients' partners, correspond with partners, and engage in internal communication with colleagues and superiors in the internal client team.
- Currently, communication with partners is conducted via email.
Required Skills and Qualifications:
- Native or fluent in Dutch, both verbal and written
- Residing in Croatia and being able to take on a job legally without the company's support
- A high school diploma or equivalent; an associate's or bachelor's degree in accounting, finance, or a related field is a plus
- Prior experience in invoicing, accounting, or bookkeeping roles and familiarity with accounts payable processes
- Strong attention to detail and accuracy in verifying invoices and identifying discrepancies
- Excellent organizational skills to manage a high volume of invoices and ensure timely processing
- Good written and verbal communication skills for interacting with vendors and internal teams
- Ability to analyze and resolve invoice discrepancies effectively
- Strong problem-solving abilities to manage any issues that arise during invoice processing
- Knowledge of tax regulations, accounting principles, and company policies related to invoicing
Benefits:
- Excellent remuneration package based on experience, skills, and performance
- Indefinite contract
- Fully remote work from Croatia
- Dynamic and creative team with a positive and friendly atmosphere
- Good work environment – the employer can show off great reviews from their employees
- Guidance and tools to reach your full potential
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