Customer Care Specialist With Dutch Language Expert

hace 2 días


Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

Company Overview: Wibit Consulting & Services (Wibitcs) is a leading provider of innovative solutions, seeking experienced professionals to join our dynamic team. We are working with a BPO partner to find the right candidate for this position.

Job Title: Customer Care Specialist With Dutch Language Expert

Salary: The estimated salary for this position is $45,000 - $60,000 per annum, depending on experience and qualifications.

Job Description:

  • We are looking for a highly skilled Customer Care Specialist with excellent Dutch language skills to work remotely in Croatia.
  • The successful candidate will review incoming invoices and payment reminders from clients' partners, correspond with partners, and engage in internal communication with colleagues and superiors in the internal client team.
  • Currently, communication with partners is conducted via email.

Required Skills and Qualifications:

  • Native or fluent in Dutch, both verbal and written
  • Residing in Croatia and being able to take on a job legally without the company's support
  • A high school diploma or equivalent; an associate's or bachelor's degree in accounting, finance, or a related field is a plus
  • Prior experience in invoicing, accounting, or bookkeeping roles and familiarity with accounts payable processes
  • Strong attention to detail and accuracy in verifying invoices and identifying discrepancies
  • Excellent organizational skills to manage a high volume of invoices and ensure timely processing
  • Good written and verbal communication skills for interacting with vendors and internal teams
  • Ability to analyze and resolve invoice discrepancies effectively
  • Strong problem-solving abilities to manage any issues that arise during invoice processing
  • Knowledge of tax regulations, accounting principles, and company policies related to invoicing

Benefits:

  • Excellent remuneration package based on experience, skills, and performance
  • Indefinite contract
  • Fully remote work from Croatia
  • Dynamic and creative team with a positive and friendly atmosphere
  • Good work environment – the employer can show off great reviews from their employees
  • Guidance and tools to reach your full potential


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