Sales and Customer Service Professional
hace 12 horas
About the Role
We are seeking a highly motivated Sales and Customer Service Professional to join our team in Newcastle. As an Account Manager, you will be responsible for developing and maintaining strong relationships with our clients, driving sales growth, and providing exceptional customer service.
Key Responsibilities
- Develop and maintain current product knowledge to present to customers.
- Present and sell company products and services to current and potential clients within the remodel, home improvement, cabinet makers, builders, and fabrication.
- Responsible for overall sales of the assigned territory.
- Identify and take the opportunities to maximize the visibility of Cosentino products to generate sales.
- Optimize sales and marketing by promoting visits to Cosentino Centers.
- Work to find new points of sale.
- Ensure customers have adequate marketing materials to support sales, including samples, brochures, and other collateral supplies, such as display towers.
- Manage customer relationships by resolving client concerns, ensuring customers are set up in CRM System, providing price quotes, scheduling weekly visits, etc.
- Increase market share by elevating the number of displays and point-of-purchase materials within assigned territory.
- Plan the number of visits to clients and the appropriate frequency of visits based on client importance.
- Build and maintain good relationships with clients based on mutual trust and respect.
- Attend and provide post-sale service.
Requirements
- Sales or field merchandising experience.
- Desired Experience: Experience with a Customer database, Salesforce preferred.
- Stone fabrication or distribution experience.
What We Offer
You will join a company:
- With an international mindset and presence in 100+ countries.
- With an amazing growth story, sustained by extraordinary innovation with products such as Silestone, Dekton, and Sensa by Cosentino.
- In which you will be able to grow your career and develop your leadership skills.
Estimated Salary Range
$60,000 - $80,000 per year, depending on experience.
About Us
Cosentino is the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc.
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