Resort Ambassador
hace 4 días
We are seeking highly motivated and target-driven individuals to join our team of Sales and Service Professionals at TUI Hotel Reps. This role offers a unique opportunity to create special moments for our guests, making them feel welcome and happy.
As a Resort Ambassador, you will engage with guests from around the world to identify their needs and offer tailored recommendations, promoting and selling our experiences effectively to match our products with guests' preferences. You will be responsible for handling changes and challenging situations effectively to provide the best possible service to our guests.
The ideal candidate is dedicated to making our guests happy, going above and beyond to create unforgettable experiences. A quick learner, you should be ready to master the technology and tools needed for the role. Embrace new knowledge and feedback, and be enthusiastic about getting to know our amazing products and services.
A highly motivated individual with a positive mindset towards achieving results, you will be dedicated to caring for customers, selling products that match their needs, and ensuring they have the best possible experience. Turning challenges into opportunities and remaining calm under pressure, you will proactively identify and resolve issues creatively before they escalate.
Communicate clearly and effectively, both face-to-face and online, you will adjust your style to fit the situation, keeping interactions positive and confident to present in front of an audience. Holding a driving license, having an own car, and being fully conversational in English and German or Dutch are essential requirements for this role.
In addition to a competitive estimated salary of 18,870€ gross/year, you will enjoy a range of benefits, including company iPad & uniform, work week of 39 hours, minimum 1.5 days off, 22 days of Holiday, two extra days (Birthday and Happy day), Discounts and multiple offers with TUI Club De Benefits, Option to obtain a discounted private health insurance, paid training days, free access to TUI Learning Hub, TUI Skills Academy & language lessons, charity and sustainability initiatives, complimentary access to WeCare Team & 24/7 Wellbeing Hub, and growth opportunities tailored to your unique skills and expertise.
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