Luxury Sales Ambassador

hace 1 día


Palma, Baleares, España Four Seasons Hotels Ltd A tiempo completo

Job Description:
A highly motivated and results-driven Luxury Sales Ambassador is sought to join Four Seasons Resort Mallorca at Formentor. The ideal candidate will have a proven track record in sales and a passion for delivering exceptional customer experiences.

About Us:
Four Seasons Hotels Ltd is a global leader in luxury hospitality, renowned for its impeccable service and commitment to excellence. Our team members are the driving force behind our success, and we strive to create a culture that values diversity, inclusion, and employee well-being.

About the Role:
The Luxury Sales Ambassador will be responsible for developing and implementing sales strategies to drive revenue growth and enhance the overall guest experience. This will involve collaborating with cross-functional teams, managing client relationships, and leveraging sales and reservation systems to optimize performance.

Key Responsibilities:
* Collaborate with the Director of Marketing and Sales Managers to develop and implement sales strategies for targeted market segments
* Manage daily communication with clients and agencies, preparing tailored proposals and contracts
* Coordinate with hotel departments to ensure client requirements are fulfilled accurately
* Utilize sales and reservation systems, keeping information up to date and assisting with reporting
* Update partner websites and extranets, manage sales trips, presentations, and client engagement activities as needed
* Handle walk-in inquiries and provide personalized client assistance, building strong client relations
* Participate in sales and marketing meetings, providing insights to support team objectives

Requirements:
* Positive and Proactive Attitude: Ability to build trust with clients and collaborate well with internal teams
* Sales Experience: Preferably with at least 1 year in luxury hospitality
* Organizational Strengths: Skilled in managing details, from proposals to client requests
* Familiarity with Sales Software: Experience with Golden Sales & Catering and Opera is an advantage
* Adaptability: Comfortable handling changing priorities in a dynamic environment
* Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays

Benefits:
* Competitive salary: €50,000 - €60,000 per annum
* Comprehensive benefits package, including health insurance, retirement plan, and paid time off
* Opportunities for career growth and professional development
* A dynamic and supportive work environment

About the Location:
Four Seasons Resort Mallorca at Formentor is situated on the picturesque Formentor Peninsula, offering breathtaking views of the Mediterranean and the surrounding landscape. This luxurious resort provides a unique setting for our team members to deliver exceptional service and exceed guest expectations.


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