Luxury Sales Ambassador
hace 3 semanas
About Four Seasons Resort Mallorca at Formentor
We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one, and treating everyone we meet the way we would want to be treated ourselves.
About the Location
Perched on the spectacular Formentor Peninsula and surrounded by panoramic views of the Mediterranean and the stunning landscape, our resort will reopen to guests in March 2025, reaffirming its status as a unique destination of luxury and elegance on the island.
Key Responsibilities
- Collaborate with the Director of Marketing and Sales Managers to develop and implement sales strategies for a focused market segment.
- Manage daily communication with clients and agencies, preparing tailored proposals and contracts.
- Coordinate with hotel departments to ensure client requirements—such as rooming lists, FB, transportation, and billing—are fulfilled accurately.
- Utilize sales and reservation systems, keeping information up to date and assisting with reporting.
- Update partner websites and extranets, manage sales trips, presentations, and client engagement activities as needed.
- Handle walk-in inquiries and provide personalized client assistance, building strong client relations.
- Actively participate in sales and marketing meetings, providing insights to support team objectives.
- Maintain a friendly, caring, and helpful attitude with clients, as well as all hotel personnel.
Salary and Benefits
The estimated salary for this position is approximately €55,000 - €65,000 per annum, depending on experience.
Our Ideal Sales Executive Candidate Will Have:
- A positive and proactive attitude.
- Sales experience preferably with at least 1 year in luxury hospitality.
- Organizational strengths skilled in managing details, from proposals to client requests.
- Familiarity with sales software experience with Golden Sales Catering and Opera is an advantage.
- Adaptability comfortable handling changing priorities in a dynamic environment.
- Flexibility willingness to work flexible hours, including evenings, weekends, and holidays.
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