Luxury Sales Ambassador
hace 3 semanas
**About Four Seasons**
We're a collective of individuals who strive for excellence and treat each other with respect. Our team members around the world deliver exceptional experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We recognize the importance of a world-class employee experience and company culture in enabling our people to deliver these exceptional guest experiences.
**Our Purpose**
At Four Seasons, we believe that life is richer when we truly connect with the people and world around us. Whether you work with us, stay with us, live with us or discover with us, we create impressions that will last a lifetime.
**The Location**
The Four Seasons Resort Mallorca is situated on the stunning Formentor Peninsula, offering breathtaking views of the Mediterranean and surrounding landscapes. This resort has a rich history, originally opening in 1929 within an expansive private estate and currently undergoing restoration and renovation.
**Key Responsibilities**
As a Luxury Sales Ambassador, you will collaborate with our Director of Marketing and Sales Managers to develop and implement sales strategies for a focused market segment. You will manage daily communication with clients and agencies, preparing tailored proposals and contracts. Additionally, you will coordinate with hotel departments to ensure client requirements are met accurately. Utilizing sales and reservation systems, you will keep information up to date and assist with reporting. You will also update partner websites and extranets, manage sales trips, presentations, and client engagement activities as needed. Handling walk-in inquiries and providing personalized client assistance, you will build strong client relations. Actively participating in sales and marketing meetings, you will provide insights to support team objectives. Responding to telephone calls and walk-in inquiries, you will maintain a friendly, caring, and helpful attitude with clients and all hotel personnel. Participating in sales meetings and marketing meetings as required, you will be a key member of our sales team.
**Ideal Candidate Requirements**
We're looking for a positive and proactive individual who can build trust with clients and collaborate well with internal teams. A minimum of one year of sales experience in luxury hospitality is preferred. Organizational strengths, including managing details from proposals to client requests, are essential. Familiarity with sales software, such as Golden Sales & Catering and Opera, is an advantage. Adaptability and flexibility, including willingness to work flexible hours, including evenings, weekends, and holidays, are necessary for this role.
**Estimated Salary Range:** €45,000 - €65,000 per annum
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