Luxury Residences Ambassador
hace 3 semanas
**Company Overview**
At Empresa Reconocida, we strive to provide exceptional experiences for our guests. As a Luxury Residences Ambassador, you will play a crucial role in ensuring that our residents feel at home.
**Estimated Salary:** $60,000 - $80,000 per year
**Job Description:
Key Responsibilities- Coordinate with the arriving guests 21 days prior to their arrival date to provide a personalized pre-arrival experience.
- Strategically plan and arrange activities, dining experiences, transfers, and other requests during the guest's stay.
- Ensure seamless coordination of arriving, in-house, and departing guests from suites in the Resort.
- Daily arrange billings related to residence guests and handle special guests, VIPs, and groups.
- Collaborate with Housekeeping, Maintenance, and In-Room Dining departments to ensure suites are clean, well-equipped, and maintained to high standards.
- Input relevant information into the Property Management System (PMS) to maintain an updated guest history.
- Anticipate guest needs, identify service trends, and provide a seamless experience.
**Benefits:**
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
**Required Skills and Qualifications:**
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Familiarity with PMS systems and property management procedures.
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