Luxury Residences Ambassador

hace 3 semanas


Palma, Baleares, España Empresa Reconocida A tiempo completo

**Company Overview**

At Empresa Reconocida, we strive to provide exceptional experiences for our guests. As a Luxury Residences Ambassador, you will play a crucial role in ensuring that our residents feel at home.

**Estimated Salary:** $60,000 - $80,000 per year

**Job Description:

Key Responsibilities
  1. Coordinate with the arriving guests 21 days prior to their arrival date to provide a personalized pre-arrival experience.
  2. Strategically plan and arrange activities, dining experiences, transfers, and other requests during the guest's stay.
  3. Ensure seamless coordination of arriving, in-house, and departing guests from suites in the Resort.
  4. Daily arrange billings related to residence guests and handle special guests, VIPs, and groups.
  5. Collaborate with Housekeeping, Maintenance, and In-Room Dining departments to ensure suites are clean, well-equipped, and maintained to high standards.
  6. Input relevant information into the Property Management System (PMS) to maintain an updated guest history.
  7. Anticipate guest needs, identify service trends, and provide a seamless experience.

**Benefits:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

**Required Skills and Qualifications:**

  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Familiarity with PMS systems and property management procedures.

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