Senior Client Advocate
hace 4 días
**Job Title:** Senior Client Advocate
**Estimated Salary:** €50,000 - €70,000 per year
We are Mytraffic, a growing company in the middle of a scale-up phase. Our Customer Success team is expanding rapidly, and we're looking for a seasoned professional to join our ranks as a Senior Client Advocate.
About the RoleIn this role, you will work closely with our clients to ensure they get the most out of our platform. Your mission will be to adopt a usage-centric approach, build strong relationships, and drive customer satisfaction.
- Develop and execute account plans to meet business objectives.
- Build and maintain strong relationships with key decision-makers.
- Analyze client data to identify opportunities for growth.
- Collaborate with cross-functional teams to drive customer success.
To succeed in this role, you'll need:
- At least 2 years of experience in a similar role, preferably in SaaS B2B.
- A proven track record of driving customer satisfaction and retention.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Native fluency in French and perfect English proficiency.
We offer a competitive salary, benefits package, and opportunities for growth and development.
Ongoing OpportunitiesAs a Senior Client Advocate at Mytraffic, you'll have the opportunity to work with a talented team, drive business growth, and make a real impact on our clients' success.
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