Global Enterprise Client Advocate

hace 7 días


Barcelona, Barcelona, España Gartner A tiempo completo

About the Role: Our Client Success team focuses on delivering exceptional customer service and driving client retention. We partner with a portfolio of clients to ensure they receive value far exceeding their investment in Gartner services. We identify business priorities and find effective ways to support clients through their purchased Gartner services.

Your Responsibilities: You will build, develop, and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies. Regularly meet and engage with clients virtually to understand their business priorities and recommend a program of action that drives high value, client retention, and client return of investment. Onboard new clients introducing their purchased Gartner services and capabilities. Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients.

What You Will Need: 5+ years relevant professional and/or internship experience. Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing skills. A Bachelor's degree is preferred. Ability to use German at a business level (Reading, Writing & Speaking) is a nice-to-have.

Compensation: The estimated annual salary for this role is £60,000 - £80,000 depending on location and experience. We offer world-class benefits, highly competitive compensation, and disproportionate rewards for top performers.

What Makes Gartner a Great Place to Work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team, fostering an inclusive and diverse work environment.



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