Multinational Client Experience Advocate Role in Lisbon, Portugal
hace 3 semanas
At Blu Selection, we are seeking a highly skilled Client Experience Advocate to join our team in Lisbon, Portugal. As a key member of our client-facing support team, you will play a vital role in delivering exceptional service to our clients and their customers.
About the Role:
- Provide world-class service to clients' customers via phone, email, and chat
- IDentify issues and provide effective solutions to ensure high levels of customer satisfaction
- Record data in our CRM system and provide ad-hoc support as needed
- Collaborate with our team to achieve project success and drive business growth
Requirements:
- A native level of German language proficiency
- Proficiency in English (B1 level or higher)
- Strong communication skills and ability to work proactively in a fast-paced environment
- Enthusiasm for movies, shows, and intercultural communication
- Ability to relocate to Lisbon, Portugal for an international career and life experience
What We Offer:
- A long-term fixed-term contract, renewable every year
- Rotating shifts (5 days/week, weekends included, 8 AM - 9 PM)
- Gross salary: €950 - €1,400 per month (depending on experience), including free accommodation (shared flat, all bills included) or excluding accommodation
- Reimbursement of initial flight expenses after 9 months
- Airport pick-up
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork, opening a bank account, etc. upon arrival
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
- Fully paid training period
About Us:
We are a multinational organization recognized as one of the best sales and customer service solutions provider companies in the world. Our team is dedicated to providing top-notch service to our clients and their customers, and we are looking for like-minded professionals to join us in this mission.
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