Customer Experience Associate

hace 4 días


Valencia, Valencia, España Francesca'S A tiempo completo

**About Us**
Franca's is a dynamic and creative retail environment where you can thrive in your career. We're committed to delivering unique, free-spirited fashion and lifestyle products that reflect our inclusive brand values. Our goal is to create a space for self-expression and empowerment, making every guest feel welcome and valued.

**Job Overview**
This role is perfect for someone who loves building relationships and providing exceptional customer experiences. As a Customer Experience Associate at Franca's, you will be responsible for creating engaging interactions with guests, processing transactions efficiently, and maintaining a visually appealing store environment. You will also have opportunities to grow and advance within the company, develop your product knowledge, and work closely with our leadership team to achieve business objectives.

**Key Responsibilities**
- Create a positive and welcoming atmosphere for all guests, ensuring they have an exceptional shopping experience
- Process transactions accurately and efficiently using our point-of-sale system
- Develop product knowledge and stay up-to-date on current trends and promotions to inspire guests
- Maintain a visually appealing store environment, including recovery and replenishment of products
- Partner with the leadership team to execute business direction and complete tasks while prioritizing guest satisfaction

**Benefits**
- A competitive hourly rate of $16.00 per hour
- Flexible scheduling to meet the needs of the boutique, including nights, weekends, and holidays
- Opportunities for growth and advancement within the company
- Paid parental leave benefits
- Team member discount program

**Requirements**
- Ability to work flexible hours, including nights, weekends, and holidays
- Strong communication and interpersonal skills, with the ability to build rapport with guests and colleagues
- Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and responsibilities
- Physical stamina to stand for long periods, lift up to 35 pounds, and move around the sales floor and stockroom



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