Customer Service Sales Representative
hace 1 semana
Cataloxy is a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses with technology and integrated solutions.
Job Title: Customer Service Sales Representative (German-speaking)We are seeking a highly motivated and customer-focused Customer Service Sales Representative (German-speaking) to join our team in Barcelona. In this role, you will be responsible for providing exceptional customer service and sales support to our clients in the fashion industry.
Key Responsibilities:- Taking incoming customer calls and resolving user demands in a timely and professional manner.
- Maintaining accurate records of customer interactions using call management systems.
- Providing response and resolution within Service Level Agreements (SLAs).
- Proficient or bilingual level of German and advanced level of English.
- Minimum 1-year relevant experience in fashion retail or retail.
- Knowledge of sales techniques (up-/cross-selling, objection handling, etc).
- Full-time 39 hours/week permanent contract: Monday to Friday 09:00 - 18:00.
- Central location in Barcelona.
- Bring-a-friend (referral) bonus opportunities.
- Full paid training on the company and the project you'll be working on.
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