Customer Service Ambassador
hace 1 día
Are you passionate about delivering exceptional customer experiences and fluent in English?
Cofrico is on the hunt for a Customer Service Ambassador to join our dynamic commercial and marketing team.
We're a forward-thinking company that takes risks and dares to innovate. Our human team is key to successfully leading the sustainable growth process we've immersed ourselves in. We strive to offer our customers and collaborators a unique and incomparable experience, every time.
Sustainable Growth
At Cofrico, we're dedicated to making a positive impact through our work. Our goal is to create value for all stakeholders, from our customers to our employees. If you share this vision and are eager to contribute, we'd love to hear from you.
Your Key Responsibilities- Initiate contact with potential Gradhoc clients and present our innovative solutions.
- Follow up with leads and maintain proactive communication to ensure seamless collaboration.
- Arrange meetings and appointments between clients and our sales team, streamlining the decision-making process.
- Respond to inquiries via phone and email, primarily in English (French is a valuable asset).
- Collaborate with the marketing team to enhance our customer service strategy and drive business growth.
To succeed in this role, you'll need:
- At least two years of experience in customer service or a similar role within the software industry.
- Fluent proficiency in English (spoken and written) – essential for communication with our international clients.
- Exceptional communication skills and empathy to build strong relationships with clients.
- Ability to work as part of a team and adapt to a dynamic environment.
- Proactiveness and eagerness to learn – at Cofrico, there's always room to grow.
We offer a competitive salary range of $40,000 - $60,000 per year, commensurate with experience. In addition, you can expect a comprehensive benefits package, including health insurance, retirement planning, and paid time off.
Join Our TeamIf you're a motivated and results-driven individual who thrives in a fast-paced environment, we invite you to explore this exciting opportunity further. Let's work together to deliver exceptional customer experiences and drive business success.
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