Customer Service Representative

hace 2 días


La Coruña, La Coruña, España Hedera Hashgraph, Llc A tiempo completo
Customer Service Representative Role Overview

In this position, you will be responsible for managing customer accounts, ensuring order processing and follow-ups are completed efficiently. You will provide exceptional customer service via phone, evaluate and resolve customer complaints, and serve as the primary liaison between sales and assigned customers. Your communication skills will be key in coordinating with logistics and operations teams.

Key Responsibilities
  • Manage customer accounts, including order processing and follow-ups
  • Provide exceptional customer service via phone
  • Evaluate and resolve customer complaints
  • Act as the primary liaison between sales and assigned customers
  • Coordinate with logistics and operations teams
Requirements
  • High School Diploma or equivalent required
  • University Degree welcome or knowledge gained through experience
  • Fluency in Spanish and English required
  • Good written, verbal, and telephone communication skills
  • Good data entry and organizational skills
  • Detail-oriented and good follow-up skills


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