Customer Service and Solutions Expert

hace 1 semana


La Coruña, La Coruña, España Cofrico A tiempo completo

Cofrico is a dynamic company immersed in sustainable growth, and we are seeking a skilled Customer Service and Solutions Expert to join our commercial and marketing team. Key Responsibilities:

  • Initiate contact with potential Gradhoc clients and present our innovative solutions.
  • Follow up with leads and maintain proactive communication.
  • Arrange meetings and appointments between clients and our sales team.
  • Respond to inquiries via phone and email, primarily in English (French is a great asset).
  • Collaborate with the marketing team to enhance our customer service strategy.
We offer a competitive estimated salary of $60,000 per year, commensurate with experience. Requirements:
  • At least two years of experience in customer service or a similar role within the software industry.
  • Fluent proficiency in English (spoken and written) – essential for communication with our international clients.
  • Exceptional communication skills and empathy to build strong relationships with clients.
  • Ability to work as part of a team and adapt to a dynamic environment.
  • Proactiveness and eagerness to learn – at Cofrico, there's always room to grow.
This position is ideal for those passionate about customer service and looking to make a meaningful impact in a fast-paced environment. If you're a motivated and results-driven individual who thrives in a dynamic team, we encourage you to apply.

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