Technical Support Expert
hace 3 días
Unlock your potential as a Technical Support Expert in our award-winning team at TTEC. As a French-English Technical Support Specialist, you'll be part of delivering exceptional customer experiences while fostering growth and development within our organization.
**About the Role**
In this role, you will leverage your technical expertise to troubleshoot complex issues with customers, collaborating with internal teams to ensure seamless resolutions. You'll bring your passion for technology and problem-solving to create an outstanding customer experience.
**Responsibilities:**
- Resolve customer complaints via phone, email, or chat.
- Troubleshoot technical issues and provide expert solutions.
- Collaborate with cross-functional teams to achieve customer satisfaction goals.
**What We Offer:
We're committed to providing a supportive work environment that encourages growth, diversity, and inclusion. Our benefits include:
- A competitive salary of $45,000 - $55,000 per year.
- Opportunities for career advancement and professional development.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A flexible remote work arrangement, allowing you to balance work and personal life.
**TTEC Overview:**
TTEC is a global leader in customer experience and engagement technology. Since 1982, we've helped companies build strong relationships with their customers through innovative solutions and services. Join us in shaping the future of customer experience and making a meaningful impact on people's lives.
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