Technical Support Professional

hace 3 semanas


La Coruña, La Coruña, España Ttec A tiempo completo

Unlock your career potential with TTEC, an award-winning employer and global leader in customer experience. As a Technical Support Specialist, you'll be part of a team that creates and delivers exceptional customer experiences while #experienceTTEC.

This role involves troubleshooting and resolving customer issues with professionalism and a smile. You'll work collaboratively with internal teams to ensure seamless service delivery, leveraging your product knowledge to exceed customer expectations. Your typical day will include:

Troubleshooting: Analyzing customer issues and providing solutions using technical expertise and problem-solving skills.

Communication: Effectively communicating with customers and internal teams through clear and concise language, ensuring timely resolution of issues.

Collaboration: Working closely with colleagues to share knowledge, best practices, and ideas, fostering a culture of teamwork and continuous improvement.



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