German-speaking Sales and Support Professional

hace 2 días


La Coruña, La Coruña, España Cataloxy A tiempo completo
About Cataloxy

Cataloxy is a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses with technology and integrated solutions.

Job Title: Customer Service Sales Representative (German-speaking)

We are seeking a highly motivated and customer-focused Customer Service Sales Representative (German-speaking) to join our team in Barcelona. In this role, you will be responsible for providing exceptional customer service and sales support to our clients in the fashion industry.

Key Responsibilities:
  1. Taking incoming customer calls and resolving user demands in a timely and professional manner.
  2. Maintaining accurate records of customer interactions using call management systems.
  3. Ensuring contractual SLA is maintained.
Requirements:
  • Have a proficient or bilingual level of German and advanced level of English.
  • Have a minimum of 1-year relevant experience in fashion retail or retail.
  • Knowledge of sales techniques (up-/cross-selling, objection handling, etc).
Benefits:
  1. Estimated salary range: €18,400 - €19,600 gross/year + up to €1,200 gross/year in bonus.
  2. Full-time 39 hours/week permanent contract: Monday to Friday 09:00 - 18:00.
  3. Central location in Barcelona.


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