Sales and Customer Experience Expert

hace 16 horas


La Coruña, La Coruña, España Cataloxy A tiempo completo
About Cataloxy

Cataloxy is a global technology and services leader that powers the brands of the future, helping well-known brands improve their businesses with technology and integrated solutions.

Job Title: German-speaking Sales and Support Professional

We are seeking a highly motivated and customer-focused German-speaking Sales and Support Professional to join our team in Barcelona. In this role, you will be responsible for providing exceptional customer service and sales support to our clients in the fashion industry.

Key Responsibilities:
  1. Handling incoming customer calls and resolving user demands in a timely and professional manner.
  2. Maintaining accurate records of customer interactions using call management systems.
  3. Ensuring contractual SLA is maintained.
Requirements:
  • Have a proficient or bilingual level of German and advanced level of English.
  • Have a minimum of 1-year relevant experience in fashion retail or retail.
  • Be customer-driven and motivated to work in sales.
Benefits:
  1. Estimated salary range: €18,400 - €19,600 gross/year + up to €1,200 gross/year in bonus.
  2. Full-time 39 hours/week permanent contract: Monday to Friday 09:00 - 18:00.
  3. Central location in Barcelona.


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