Travel Professional
hace 4 días
About BizAway: Delivering the Future of Travel
OverviewBizAway is a solid international company with strong ambitions and great expertise. Our focus on sustainability drives daily support for companies enabling them to improve their travel management through our constantly evolving services and solutions, characterized by our tech attitude and smart processes.
Job DescriptionWe're seeking a driven and enthusiastic Travel Agent - Portuguese Speaking (m/w/d) with experience in travel industry and customer care call centers (inbound calls, emails, and chats). The successful candidate will solve customer concerns and create a seamless customer experience.
The role involves:
- Making reservations for clients through our platform using our providers
- Responding to client requests via phone, chat, mail, and travel requests through our platform
- Entering customer information into our system to issue reservations or update bookings
- Explaining rules and procedures to use our service in the platform
- Explaining service rules (hotel, car, train, etc.)
To succeed in this role, you'll need:
- At least 2 years of previous experience in the travel industry
- Excellent knowledge of GDS systems (Amadeus, Galileo, or Sabre)
- Excellent written and spoken Portuguese (B2 level)
- Availability to work shifts, including night shifts from 22:00 to 07:00
- Knowledge of written and spoken Italian, English, or Spanish (B2 level)
- High school diploma or equivalent required
We offer:
- A seat on a scale-up with skyrocketing growth
- Attractive compensation, including equity in the company (estimated salary: €35,000 - €45,000 per year)
- Development of your entrepreneurial spirit, implementing real-impact business decisions
- Multicultural and international team
- Collaborative and smart environment to work and learn
- Free coffee to kick-start your day and free beers to celebrate together
- Flexible working policy and great offices in Europe
BizAway is an equal opportunities employer, committed to avoiding discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.
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