Account Health Support Specialist

hace 1 semana


Barcelona, Barcelona, España ENGINEERINGUK A tiempo completo
Job Title:

Account Health Support Specialist

We are seeking an experienced and customer-focused Account Health Support Specialist to join our team in Barcelona, Spain. As a key member of our customer service team, you will be responsible for providing top-notch support to Amazon's Selling Partners via phone and email.

About the Role:

In this role, you will work closely with Sellers to resolve any issues that may arise during their interactions with Amazon. Your expertise in Portuguese language and culture will enable you to effectively communicate with Sellers from Brazil and other Portuguese-speaking countries.

You will also be responsible for managing high volumes of inbound and outbound calls and emails, as well as investigating and resolving complex account-related issues. Your strong analytical skills and ability to navigate various software tools will be essential in delivering exceptional customer service.

We are looking for a candidate who is passionate about delivering outstanding customer experiences and has excellent communication and problem-solving skills. If you are a self-motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Provide exceptional customer service to Amazon's Selling Partners via phone and email.
  • Manage high volumes of inbound and outbound calls and emails.
  • Investigate and resolve complex account-related issues.
  • Analyze data and make informed decisions to drive business growth.
  • Collaborate with internal stakeholders to achieve business objectives.
Requirements:
  1. Bachelor's degree or equivalent in a related field.
  2. Minimum 2 years of experience in customer-facing roles.
  3. Excellent communication and interpersonal skills.
  4. Strong analytical and problem-solving skills.
  5. Ability to work in a fast-paced environment.
Salary:

We offer a competitive salary of €45,000 per annum, plus benefits and opportunities for professional growth and development.

Location:

This role is based in Barcelona, Spain, and requires flexibility to work varied shifts, including weekends.


  • Amazon Support Specialist

    hace 2 semanas


    Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    **About the Role**We are seeking a highly skilled Support Specialist to join our Account Health team at Amazon Spain Services, S.L.U. in Barcelona, Spain.**Job Description**The Account Health Specialist will serve as the primary interface between Amazon and our business partners, providing world-class support to Sellers selling on the Amazon platform.As an...


  • Barcelona, Barcelona, España Engineeringuk A tiempo completo

    About the RoleWe are seeking an experienced Account Health Support Specialist to join our team at Engineeringuk. As a key member of our support team, you will be responsible for resolving issues and providing exceptional customer service to our Selling Partners.Key ResponsibilitiesSupporting Amazon's Selling Partners through phone and email communication to...


  • Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    Job SummaryAHS Specialist Position at Amazon Spain Services, S.L.U.About the RoleAs an Account Health Support (AHS) Specialist, you will play a crucial part in helping third-party sellers succeed on Amazon's marketplace. Your primary responsibility will be to ensure sellers are compliant with Amazon's policies, interacting with them via phone and email in a...


  • Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    We are seeking an experienced Account Health Support Specialist to join our team in Barcelona, Spain. This is a unique opportunity to work with Amazon's Selling Partners and provide exceptional customer service.About the RoleAs an Account Health Support Specialist, you will be responsible for supporting Amazon's Selling Partners through two channels of...


  • Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    Company Overview: Amazon Spain Services, S.L.U. is a leading provider of services to individuals and businesses alike. Our team is dedicated to ensuring that our customers receive the best possible experience.Salary: The estimated annual salary for this role is around €28,000 - €35,000 depending on qualifications and experience.Job Description: As an...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled Account Health Support Specialist to join our team in Barcelona, Spain. This is an exciting opportunity to work with Amazon's Selling Partners and provide exceptional customer service via phone and email.Job Description:Support Amazon's Selling Partners by resolving incoming issues via phone and email...


  • Barcelona, Barcelona, España ENGINEERINGUK A tiempo completo

    Job OverviewWe are seeking a highly skilled Account Support Specialist to join our team at ENGINEERINGUK in Barcelona, Spain. As an Account Support Specialist, you will play a crucial role in ensuring the smooth operation of our Amazon marketplace by providing exceptional support to Selling Partners.About the RoleThe successful candidate will be responsible...


  • Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completo

    **Overview**About Amazon Spain Services, S.L.U.We are a customer-obsessed company that strives to be Earth's most customer-centric. Our mission is to provide an unparalleled shopping experience for our customers and to help our business partners grow and succeed on our platform.About the RoleThe Account Health Specialist plays a crucial role in ensuring the...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job OverviewWe are seeking a skilled E-commerce Support Specialist to join our team in Barcelona, Spain. As a key member of our Account Health Support unit, you will play a vital role in ensuring the success of our Selling Partners by providing exceptional customer service and resolving complex issues.


  • Barcelona, Barcelona, España Amazon A tiempo completo

    We are seeking a highly motivated and detail-oriented Amazon Account Health Specialist to join our team. This role requires strong customer service skills, technical knowledge, and the ability to work in a fast-paced environment.Job DescriptionThis is an office-based role that involves supporting Amazon's Selling Partners to solve any incoming issues via...


  • Barcelona, Barcelona, España Virtuagym A tiempo completo

    Company Overview: Virtuagym is a rapidly growing innovator in the health and fitness sector, driven by a strong vision to make the world a better place. Our international team is passionate about creating positive change through digital solutions.Salary: €40,000 - €50,000 per year (based on experience), paid in monthly installments of approximately...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Job OverviewA dynamic role as a Customer Service Representative in Amazon's Account Health Support team is available. As part of this team, you will play a crucial part in ensuring the smooth operation of our Selling Partners' accounts. This involves providing exceptional customer service via phone and email to resolve any issues or concerns that may...


  • Barcelona, Barcelona, España Trusted Shops A tiempo completo

    OverviewWe are looking for an experienced E-commerce Account Specialist to join our team in Barcelona. As a key member of our sales team, you will be responsible for the strategic and commercial development of your customer portfolio in the Spanish market.Job DescriptionAs an E-commerce Account Specialist, you will be responsible for negotiating with...


  • Barcelona, Barcelona, España Oliva Health Ltd A tiempo completo

    About the RoleAs a Mental Health Coach Specialist at Oliva Health Ltd, you will play a vital role in developing and implementing innovative coaching methods for individuals with mild to moderate common mental health problems.Key Responsibilities:Collaborate closely with our Chief Clinical Officer and Senior Scientist to design and refine our hybrid coaching...


  • Barcelona, Barcelona, España Omega Crm A tiempo completo

    Job Title:Account Growth SpecialistCompany OverviewOmega CRM is a Merkle & Dentsu company that has been developing Customer Experience services for over 20 years. We are looking for an Account Growth Specialist to help our customers achieve their goals.Estimated SalaryThe estimated annual salary for this position is around €60,000, considering the current...


  • Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    Demanding New Account Acquisitions as an Account Acquisition SpecialistAbout the Role:We are looking for an experienced Account Acquisition Specialist to join our sales team. As a key member of our team, you will be responsible for driving business growth by acquiring new customers across various industries.The ideal candidate will have a strong background...


  • Barcelona, Barcelona, España Softbank Investment Advisers (Sbia) A tiempo completo

    About UsAt Softbank Investment Advisers (Sbia), we're revolutionizing business travel with our cutting-edge platform. As a hyper-growth SaaS company, we offer an unparalleled selection of travel options, a powerful booking and management platform, and 24/7 customer support. Our innovative approach has earned us top spots in the industry, including one of the...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    **Role Overview**We are seeking a highly skilled Account Specialist to join our team at Amazon in Barcelona, Spain. As an Account Specialist, you will be responsible for supporting Amazon's Selling Partners by solving incoming issues via phone and email. The successful candidate will have a strong commitment to delivering outstanding customer service and a...


  • Barcelona, Barcelona, España Bet365 A tiempo completo

    Job DescriptionAs a Customer Account Advisor at Bet365, your primary responsibility will be to provide exceptional customer service to our global customer base. This includes responding to queries via Live Chat, email, and phone, resolving issues, and escalating complex cases to senior advisors. You will also be required to work collaboratively with internal...


  • Barcelona, Barcelona, España Mar Recruitment & Consulting A tiempo completo

    **Company Overview**Mar Recruitment & Consulting, a leading Oil & Gas company, is seeking an experienced Health Management Specialist to implement health management systems in large operating units or complex projects.