E-commerce Account Specialist
hace 7 horas
We are looking for an experienced E-commerce Account Specialist to join our team in Barcelona. As a key member of our sales team, you will be responsible for the strategic and commercial development of your customer portfolio in the Spanish market.
Job DescriptionAs an E-commerce Account Specialist, you will be responsible for negotiating with customers, managing cancellations, and proactively managing accounts. You will work independently with a defined customer portfolio, supporting them through onboarding, suggesting measures for performance optimization, and actively offering new products.
You will have a clear understanding of your portfolio and be capable of analysing trends and opportunities for cross- and upselling within your customer base. You will also work closely with a Customer Success Manager to ensure that customers use our solutions properly and are successful with them.
Required Skills and Qualifications- At least 4 years of experience in sales (hunting profile), portfolio retention, and proactive account management
- Structured working method and a hands-on mindset
- Basic technical knowledge and affinity to e-commerce/internet
- Spanish at native-speaker level (C2) and proficiency in English (C1)
- Good command of MS-Office (Word, Excel, PowerPoint)
- Permanently located in Barcelona
- Hybrid work from our office in Barcelona or 100% from the office - you choose
- Permanent employment with Europe's trusted brand
- 24 days of holidays
- Buddy program - an experienced trustee is at your side
- Individual training opportunities
- Extensive training on our products
- Health Pass - free online and offline courses to support your physical and mental health and an extra day off on top
- Permanently access to our discount platform
We offer a competitive salary of €55,000 - €65,000 per year, depending on experience, as well as a range of benefits that make us one of the best places to work in Barcelona.
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