Amazon Account Health Support Specialist
hace 4 semanas
About the Role
We are seeking an experienced Account Health Support Specialist to join our team at Engineeringuk. As a key member of our support team, you will be responsible for resolving issues and providing exceptional customer service to our Selling Partners.
Key Responsibilities
- Supporting Amazon's Selling Partners through phone and email communication to resolve issues and provide solutions
- Managing high volumes of inbound and outbound calls and emails to ensure timely resolution of issues
- Investigating root causes of Account Health-related issues and identifying viable solutions
- Providing clear and concise information to Sellers to help them resolve their issues
- Exemplifying Amazon's Leadership Principles by consistently displaying empathy and passion for our customers
Requirements
- Strong investigation skills and ability to navigate complex issues
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with multiple priorities
- High school diploma or equivalent required; bachelor's degree preferred
Benefits
- Competitive salary: €30,000 - €40,000 per year (dependent on experience)
- Overtime pay available
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
Why Choose Engineeringuk?
We offer a unique opportunity to work in a cutting-edge technology company with a talented team of professionals. Our office-based facility in Barcelona features modern interiors, company-subsidized canteen, onsite parking, showers, rooftop terrace, and convenient access to shopping, restaurants, and public transport.
How to Apply
Please submit your application, including your resume and cover letter, to us. We look forward to hearing from you
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