Experience Customer Service Representative in Lisbon Portugal
hace 2 días
About the Job
">- Join a multinational organization that has been recognized as one of the best sales and customer service solutions provider companies worldwide.
- We are looking for a talented individual to be part of our international team, working alongside colleagues from over 80 nationalities.
Job Description:
">- Solve issues during the booking process and provide excellent customer support to ensure a smooth customer journey.
- Take an active role in finding the right booking and follow up during the vacation to provide good solutions including refund.
- Be responsible for managing clients' networks, generating qualified leads, and expanding the client base.
Requirements:
">- A native level of Dutch and at least B2 level of English language proficiency.
- Knowledge of the value and impact of good customer experience.
- Excellent communication skills, being comfortable with intercultural communication.
- Ability to live and work in Lisbon, Portugal, and have a valid Portuguese work permit.
Compensation Package:
">Salary: €1040 gross per month (including free accommodation) or €1298 gross per month (excluding accommodation).
Benefits:
">- A full-time contract renewable every year.
- Rotating shifts (07:00-19:00) with 40 hours/week.
- Intensive training to kick-start your career.
- Private health insurance after 6 months of contract.
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
- 22 days of paid holidays and Portuguese public holidays.
Career Growth Opportunities:
">The company offers various career development chances in different paths.
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