Experience Customer Service Representative in Lisbon Portugal

hace 2 días


Gasteiz Vitoria, Álava, España Blu Selection A tiempo completo

About the Job

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  • Join a multinational organization that has been recognized as one of the best sales and customer service solutions provider companies worldwide.
  • We are looking for a talented individual to be part of our international team, working alongside colleagues from over 80 nationalities.

Job Description:

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  1. Solve issues during the booking process and provide excellent customer support to ensure a smooth customer journey.
  2. Take an active role in finding the right booking and follow up during the vacation to provide good solutions including refund.
  3. Be responsible for managing clients' networks, generating qualified leads, and expanding the client base.

Requirements:

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  • A native level of Dutch and at least B2 level of English language proficiency.
  • Knowledge of the value and impact of good customer experience.
  • Excellent communication skills, being comfortable with intercultural communication.
  • Ability to live and work in Lisbon, Portugal, and have a valid Portuguese work permit.

Compensation Package:

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Salary: €1040 gross per month (including free accommodation) or €1298 gross per month (excluding accommodation).

Benefits:

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  • A full-time contract renewable every year.
  • Rotating shifts (07:00-19:00) with 40 hours/week.
  • Intensive training to kick-start your career.
  • Private health insurance after 6 months of contract.
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
  • 22 days of paid holidays and Portuguese public holidays.

Career Growth Opportunities:

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The company offers various career development chances in different paths.



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