
Customer Service and Sales Assistant
hace 2 días
**Job Summary**
We are seeking a highly motivated Customer Service and Sales Assistant to join our team at Fastenal Europe, Ltd. in Bilbao, Spain.
**About the Role**
This part-time position involves assisting our customers with sales and service inquiries, providing administrative support, and contributing to the success of our sales team.
**Key Responsibilities**
- Assist customers with orders, inventory, deliveries, returns, and service inquiries
- Provide administrative support to the sales team, including data entry and filing
- Assist with sales and marketing activities, such as generating leads and preparing proposals
- Maintain inventory accuracy and availability, perform cycle counts, and replenish stock
- Coordinate deliveries and pickups, load and unload trucks, and ensure timely and accurate delivery of products
- Handle customer returns, exchanges, and warranty claims, process credit memos and invoices, and resolve any customer complaints or issues
**Requirements**
To be successful in this role, you will need:
- A strong aptitude for sales and a desire to sell
- A valid driver's license and the ability to meet our driving record requirements
- Demonstrate our core values of Ambition, Innovation, Integrity, and Teamwork
- Possess or be working towards a degree in Business/Marketing or have related industry experience and knowledge of the local market
- The ability to lift, slide, carry, and lower packages on a regular basis
- High school diploma or equivalent
- Previous experience in sales, customer service, or warehouse operations preferred
**Salary and Benefits**
We offer a competitive salary of €20,000 per year, plus benefits, including a generous holiday allowance, pension scheme, and opportunities for professional development.
**Location**
Bilbao, Spain
**Language**
English (fluent)
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