Customer Service and Sales Assistant

hace 2 días


Gasteiz Vitoria, Álava, España Fastenal Europe, Ltd. A tiempo completo

**Job Summary**

We are seeking a highly motivated Customer Service and Sales Assistant to join our team at Fastenal Europe, Ltd. in Bilbao, Spain.

**About the Role**

This part-time position involves assisting our customers with sales and service inquiries, providing administrative support, and contributing to the success of our sales team.

**Key Responsibilities**

  • Assist customers with orders, inventory, deliveries, returns, and service inquiries
  • Provide administrative support to the sales team, including data entry and filing
  • Assist with sales and marketing activities, such as generating leads and preparing proposals
  • Maintain inventory accuracy and availability, perform cycle counts, and replenish stock
  • Coordinate deliveries and pickups, load and unload trucks, and ensure timely and accurate delivery of products
  • Handle customer returns, exchanges, and warranty claims, process credit memos and invoices, and resolve any customer complaints or issues

**Requirements**

To be successful in this role, you will need:

  • A strong aptitude for sales and a desire to sell
  • A valid driver's license and the ability to meet our driving record requirements
  • Demonstrate our core values of Ambition, Innovation, Integrity, and Teamwork
  • Possess or be working towards a degree in Business/Marketing or have related industry experience and knowledge of the local market
  • The ability to lift, slide, carry, and lower packages on a regular basis
  • High school diploma or equivalent
  • Previous experience in sales, customer service, or warehouse operations preferred

**Salary and Benefits**

We offer a competitive salary of €20,000 per year, plus benefits, including a generous holiday allowance, pension scheme, and opportunities for professional development.

**Location**

Bilbao, Spain

**Language**

English (fluent)



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