Customer Service Representative for Dutch Market

hace 1 mes


Gasteiz Vitoria, Álava, España Nordsbroad A tiempo completo

About the Role:

As a Customer Service Agent for Nordsbroad, a leading entertainment destination, you will play a crucial role in ensuring our Dutch-speaking customers have an exceptional experience. Your responsibilities will include assisting guests with their inquiries, resolving issues, and delivering outstanding customer service via telephone and email about bookings, activities, and services for the Dutch market.

Main Responsibilities:

  • Assist customers with booking accommodations, meals, and recreational activities, ensuring accuracy of booking details and billing information.
  • Utilize excellent communication skills to provide professional and personalized service.
  • Respond promptly to customer inquiries and resolve issues effectively.

Requirements:

We expect you to have an excellent command of the Dutch language, both written and spoken. A good level of English is also welcome. Your ability to respond promptly, your dynamism, and your sense of hospitality are essential for success in this role. Previous experience in a similar position will be a valuable asset to our team.



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