
Luxury Fashion Brand Customer Service Representative
hace 4 días
Company Overview
We are Blu Selection, a multinational organisation dedicated to providing top-notch sales and customer service solutions. Our team consists of talented individuals from over 80 nationalities worldwide.
Salary
The compensation for this role includes two options:
- €1040 gross/month, including free accommodation (shared flat, all bills included)
- €1298 gross/month, excluding accommodation
Job Description
As a customer service agent, you will be the first point of contact for customers with queries or concerns about their shopping experience. Your responsibilities will include delivering calm and smart decisions in high-pressure situations while paying attention to detail.
You will work on rotating shifts, depending on the project, and spend your time resolving customer issues via phone, email, or chatrooms.
Required Skills and Qualifications
To succeed in this role, you will need:
- A native level in Dutch or Flemish and a good command of English
- Energetic and innovative mindset
- Ability to think quickly and work proactively
- Motivation and teamwork skills
- Possession of excellent communication skills
- An intercultural mind and willingness to work with diverse nationalities
Benefits
We offer a range of benefits to support your career development and well-being:
- A long-term fixed term contract, renewable every year
- Full-time working hours (40h/week)
- Reimbursement of initial flight expenses after 9 months for international candidates
- Yearly two-way flight ticket back to your home country (within the EU)
- Help with paperwork and opening a bank account upon arrival
- Free Portuguese lessons, cooking classes, sport activities, and social events organised by the company
- Real career opportunities in different career paths
- Compensation during training period if successful (from 1 to 4 weeks): 50% of hourly wages (lower taxes)
Others
We take care of our employees' career development, language skills, and social integration. Join us at Blu Selection and become an added value to our international team
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