Customer Service Representative for International Hospitality
hace 5 días
We are seeking a skilled and enthusiastic Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our clients.
About the Role:
- Solve issues promptly and effectively during the booking process
- Provide expert guidance and support to customers throughout their journey
- Follow up with customers after their stay to ensure satisfaction and resolve any concerns
- Manage and grow our client network through excellent communication and relationship-building skills
What We Offer:
- A competitive salary: €1,290 per month (gross), plus benefits and perks
- Relocation assistance, including reimbursement of initial flight expenses and help with paperwork and bank account setup
- Free Portuguese lessons, cooking classes, sports activities, and social events to enhance your cultural experience
- A dynamic and international work environment with colleagues from over 80 nationalities
About You:
- You possess a native level of Dutch and a B2 level of English
- You have excellent communication and interpersonal skills, with a drive for excellence and professionalism
- You are an attentive listener and comfortable communicating with people from diverse backgrounds
- You are excited about intercultural communication and the expatriate lifestyle
Estimated Salary Range: Based on the location and industry standards, we estimate the monthly salary to be around €1,290 (gross) per month. This includes relocation assistance and other benefits.
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