Logistics Customer Service Representative
hace 2 días
Company Overview:
You are invited to become part of Blu Selection's international team, located in Lisbon, which consists of talents from over 80 nationalities. Our client is recognized as the Best Sales and Customer Service Solutions provider worldwide.
Job Description:
You will support our clients by assisting their customers via phone and email with queries about products or services. Your responsibilities will also include addressing complaints.
Key Responsibilities:
- Supporting clients through customer inquiries
- Dealing with customer complaints
Required Skills and Qualifications:
To succeed in this role, you should be customer service oriented, have excellent communication skills, and be a proactive team player. Additionally, you must be proficient in Dutch on a native level and have a good knowledge of English.
Salary and Benefits:
The salary for this position includes two options:
• Including free accommodation (shared flat, all bills included): €1040 gross/month
• Excluding accommodation: €1298 gross/month
The contract is fixed-term, renewable, and full-time (40 hours/week). Working hours are Monday to Saturday, rotating between 06:00-22:00 (8 hours/day). During training, you may receive compensation based on your hourly wages (lower taxes).
Additional Perks:
As an employee of Blu Selection, you can enjoy several benefits, including free Portuguese lessons, cooking classes, sports activities, and social events organized by the company. Furthermore, you will receive reimbursement for initial flight expenses after 9 months, airport pick-up, yearly two-way flight tickets back to your home country within the EU, and assistance with paperwork and opening a bank account upon arrival.
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