Customer Experience Manager

hace 1 semana


Gasteiz Vitoria, Álava, España Iwg Plc A tiempo completo

About the Role:
As our Community Sales Manager, you will be responsible for the smooth running of your Spaces centre while finding ways to increase sales and revenue. You will motivate your team to create a great working environment to ensure customer satisfaction and retention.

A Day in the Life:
You will start your day with a meeting with your community team to discuss the day's objectives and tasks. You will then guide members and guests to their meeting rooms, ensure that all necessary arrangements have been made, and make sure the system is updated.

Your Key Responsibilities:
- Manage the day-to-day running of the centre, focusing on exceptional customer service
- Inspire your team of associates, developing their skills to get the best from each team member
- Promote your centre to new customers and show them how flexible workspace could enhance their business
- Generate leads by delivering engaging networking events within your community

What We Offer:
On top of a competitive salary package, we offer an inspiring work environment with room for your ideas, lots of social events, and training and development opportunities.



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