Southern Cluster Commercial Operations Director

hace 2 meses

Barcelona, Barcelona, España Galderma A tiempo completo

Job Summary

This position will own and lead the commercial operations function for a cluster of markets. The successful candidate will be responsible for implementing sales training and sales force effectiveness processes and plans related to segmentation and targeting, developing, and delivering training programs that enable the organization's sales force to maximize its sales potential for a specific cluster of markets.

Key Responsibilities

  • Lead commercial operations management strategy and direct all commercial operations activities, including managing sales force onboarding frameworks across all business units, supporting sales capability champions, and creating learning curricula in Galderma's LMS environment.
  • Design and develop plans and lead projects for sales academies.
  • Define and develop processes and procedures to coach and prepare sales capability champions/sales trainers/head of sales from markets across different business units to deliver and sustain sales capability programs across different sales roles.
  • Work to drive and implement business strategy for a cluster of markets.
  • Implement sales training and sales force effectiveness processes and plans related to planning, developing, and delivering training programs that enable the organization's sales force to maximize its sales potential.
  • Support cluster markets with CRM, data analytics, segmentation and targeting, incentive compensation, and sales training and sales force effectiveness plans across all three business units.
  • Track sales performance and support cluster BU heads in implementing business strategies.
  • Collaborate with the team to promote sales excellence through various means, including metrics management, analysis of sales results, customer segmentation and targeting, and coaching.

Requirements

  • Strong background in a similar position, managing large and complex projects.
  • Capability of managing a team and training them/defining a strategy for the development of the team.
  • Effective experience in CRM, data analytics, sales force, etc.
  • Experience in tracking sales performance and supporting cluster BU heads in implementing business strategies.
  • Experience in a global environment.
  • Product launch background.

What We Offer

  • You will be working for an organization that values diversity and inclusion and believes that reflecting the perspectives of our diverse customer base will lead to better outcomes.
  • You will receive a competitive compensation package with a bonus structure and extended benefits.
  • You will be able to work in a hybrid work culture.
  • You will participate in feedback loops, during which a personalized career path will be established.
  • You will be joining a growing company that believes in ownership from day one, where everyone is empowered to grow and take on accountability.

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